Shipping Policy for Innsouls
Welcome to Innsouls! We’re excited to provide high-quality, trendy and affordable products that inspire confidence and creativity in every child. Below is our shipping policy to help you understand how we handle your orders.
Shipping Locations
Currently, we ship only to addresses within the India and we do not offer international shipping. We hope to expand in the future.
Processing Time
Orders are processed within 1-3 business days. Once your order is processed, you will receive a confirmation email with tracking information.
Shipping Methods and Delivery Times
We offer the following shipping options:
- Standard Shipping: Estimated delivery time: 5-7 business days
- Express Shipping: Estimated delivery time: 2-3 business days
Delivery times may vary based on your location and any unforeseen circumstances.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the weight of your order. We also offer free shipping on orders over 500rs.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your shipment on our website or through the carrier’s site.
Missing or Damaged Items
If your order arrives damaged or if items are missing, please contact us within 3 days of receiving your order. We will assist you in resolving the issue.
International Shipping
Currently, we do not offer international shipping. We hope to expand in the future, so please check back!
Contact Us
If you have any questions about our shipping policy, please feel free to reach out to us at support@innsouls.com.
Thank you for choosing Innsouls! We’re excited to deliver joy to your little ones.
At Innsouls, we strive to ensure that you are completely satisfied with your purchase. If you need to cancel your order, please review our cancellation policy below.
Order Cancellation
Cancellation Period: You may cancel your order within 24 hours of placing it for a full refund.
- How to Cancel: To request a cancellation, please contact our customer service team at support@innsouls.com with your order number and cancellation request.
After 24 Hours
- If you wish to cancel your order after the 24-hour window, it may have already been processed for shipping. In this case, our standard return policy will apply once you receive the item.
Refund Process
- Once your cancellation request is approved, we will initiate a full refund to your original payment method. Please allow 5-7 business days for the refund to be processed.
Contact Us
If you have any questions or need further assistance regarding your order cancellation, please reach out to us at support@innsouls.com.
Thank you for shopping with Innsouls! We appreciate your understanding and support.
